Data protection

Opoker Privacy Policy — Your data is safe with us

Opoker believes that protecting each user's personal data is our primary responsibility. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it safe.

Last updated: January 1, 2026

Your data protection

Encrypted Confidential Verified Deletable
SSL
256-bit encryption
0
Sale of data to third parties
24/7
Security monitoring
GDPR
Consistent policy

Welcome to opoker.ws. This Privacy Policy will inform you of what personal data we collect, how it is used, and the measures we take to keep it safe. By using any opoker service, you agree to this Privacy Policy.

Simply put: We use your data solely to provide you with a better experience. We never sell it or share it unnecessarily.

1What information we collect

Various types of information are collected when you create an account and use opoker's services. Full details are outlined below:

Information provided at registration:

  • Full name and date of birth
  • Mobile number & email address
  • Residential address & country
  • Preferred currency & language

Information you provide during KYC verification:

  • Copy of national ID or passport
  • Selfie or face verification photo
  • Proof of address documents (utility bills, etc.)

Automatically collected information:

  • IP address and device information
  • Browser type and operating system
  • Traffic sources and page visit history
  • Betting and transaction history
  • Login times and location data

We never store your password in plain text. Passwords are always kept as encrypted hashes.

2How your information is used

Opoker uses the information it collects solely for the following purposes:

  • Account management: To ensure registration, login, and account security
  • Service improvement: To understand which games or features you enjoy
  • Payment processing: To process deposits and withdrawals securely
  • Fraud prevention: To detect suspicious activity
  • Legal obligations: To comply with regulatory authority guidelines
  • Contact: To send important updates and promotional offers (you can opt out at any time)
  • Responsible Gaming: To identify unusual gaming patterns and offer assistance

Marketing communications: To opt out of promotional emails or SMS, simply update your account settings or let our support team know.

3How long your data is retained

Opoker does not retain any information longer than necessary. However, certain data must be kept for extended periods due to legal and regulatory obligations:

Data type Retention period Reason
Account information 5 years after account closure Legal obligations
Transaction history 7 years Financial regulation guidelines
KYC documents 5 years after account closure AML regulations
Betting history 3 years Dispute resolution
Cookie data Up to 1 year Service improvement
Marketing preferences Until consent is withdrawn Your preferences

4Who your data is shared with

Opoker and your Privacy committed to protecting. We never sell your data. However, it may be shared in limited circumstances, including:

  • Payment processors: Mobile Pay, Nagad, bank — only the information required to complete a transaction
  • Identity verification service: Regulated third parties for KYC processes
  • Cybersecurity firm: To help detect fraud
  • Legal authorities: Mandatory under court order or legal investigation

Before working with any third party, opoker ensures they meet privacy standards equivalent to our own. Your information is never shared with advertisers or marketing companies.

5Cookie policy

Opoker uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

  • Essential cookies: For login sessions and security — cannot be disabled
  • Functional cookies: To remember your preferences (language, currency)
  • Analytics cookies: To understand how pages are being used across the site
  • Performance cookies: To monitor site speed and performance

You can manage cookies through your browser settings, but disabling essential cookies may affect the functionality of certain site features.

6Your rights

You have full control over your data at opoker. The rights below are yours — contact Support to exercise any of them:

Your 6 data protection rights

Opoker ensures you have full control over your personal information.

Right to access your data

You have the right to request a full list of all the information we hold about you.

Right to correct your data

You can request corrections to any inaccurate or outdated information. We will update it as promptly as possible.

Right to erasure

In certain circumstances, you may request that your data be deleted (except where retention is required by law).

Right to restrict processing

You can request that data processing be temporarily paused while your information is being verified or disputed.

Right to data portability

You can receive your data in a standard, portable format that can be transferred to another service.

Right to withdraw consent

Consent for marketing communications or optional data processing can be withdrawn at any time.

7Child protection policy

Opoker strictly Users under 18 Not applicable. We do not knowingly collect information from minors.

  • Age is verified at the point of registration
  • Age is re-confirmed during the KYC process
  • Any account found to belong to a minor is closed immediately
  • Any data collected is permanently deleted

If you believe a minor is using opoker, please contact us immediately.

8Security measures

Opoker uses internationally recognized security standards to protect your information:

  • SSL/TLS encryption: All data transfers are secured with 256-bit encryption
  • Database encryption: Stored data remains encrypted at all times
  • Two-factor authentication (2FA): Available as an additional layer of security
  • Firewall and DDoS protection: Proactive protection against cyber attacks
  • Regular security audits: Regular audits by third parties
  • Staff training: All staff are trained in data handling

In the event of a data breach: If a security incident occurs that affects your information, we will notify you within 72 hours.

9Third-party links & services

The opoker platform uses certain third-party services (such as payment gateways and live game providers). These providers have their own privacy policies.

  • Payment providers receive only the information necessary to complete a transaction
  • Game providers only receive anonymized, game-related data
  • All third parties are contractually bound to protect your data

Opoker is not responsible for third-party privacy practices, but we only work with trusted partners.

10Contact & complaints

For any privacy-related questions, requests, or complaints, please reach out to our data protection team:

  • Email: privacy@opoker.ws
  • Support email: support@opoker.ws
  • Live chat: Chat with us in Bangla directly at opoker.ws

Maximum response time for data requests 30 business days. For urgent matters, reaching out via live chat will get you the fastest response.

Policy updates: Any changes to this Privacy Policy will be posted on the website, and significant updates will be communicated via email notification.

Our commitment to protecting your privacy

Opoker is committed to keeping your data safe at every step.

Data is never sold

Your personal information is never sold or rented. No data is shared with advertisers — that is our unwavering commitment.

End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption, making it virtually impossible for hackers to access your information.

Rigorous KYC process

The identity verification process isn't just about compliance — it protects your account from unauthorized access.

Minimal data retention

No data is retained beyond what is necessary. Once the designated period expires, data is automatically and permanently deleted.

Regular security audits

Independent third parties conduct regular audits of our systems. Any vulnerabilities found are resolved immediately.

Stay in control

Marketing communications, cookie preferences, and account data — you're in full control of all of it.

Your most frequently asked privacy questions

Whatever's on your mind, you'll find the answer right here.

Yes, this information is kept for payment and communication purposes. However, full bank account numbers or card details are never stored directly — payments are processed securely through payment gateway tokenization.

KYC documents are stored on encrypted servers. Only authorized personnel can access them for specific purposes, and every access is logged.

Certain data must be retained for 5–7 years due to legal obligations. After this period, it is permanently deleted. Marketing data is removed immediately.

Approximate location is determined from your IP address — primarily for fraud prevention and regional compliance. GPS and real-time location tracking are not used.

Email us at privacy@opoker.ws or let us know via live chat. After verifying your identity, a full copy of your data will be sent within 30 business days.

Your data is secure — join with confidence

Your privacy is our top priority at opoker. Open an account on our secure platform today and enjoy the best betting experience in Bangladesh.

For users aged 18 and above. Your data is never sold.

বাংলা